SAP Knowledge Base Article - Public

2884215 - Obsolete Fields Show In List of Field Values - Field selection In Routing Rules


While creating Routing Rules a number of obsolete field values are observed.


SAP Cloud for Customer

Reproducing the Issue

The same behaviour can be observed in other rule-sets.

  1. Go to the Activity Planner work centre.
  2. Go to the Routing Rules view.
  3. Open any.
  4. Navigate to the Conditions facet.
  5. Click Add or edit.
  6. Expand the list for 'Field'.

Actual Result:  you see many entries which are marked as 'obsolete'.



The dropdown shows the Obsolete values, (<name>- obsolete) and this is the standard behavior.

However, when obsolete value is selected, it results into error, preventing user from selecting this obsolete values.


These values in the dropdown are populated during the system runtime, and as these fields might still be used by some few customers before they become obsolete, we will not be removing them from the list but mark them as Obsolete and prevent any new usage of the same.


old fields, visible, cannot delete, list value , KBA , SRD-CC-BTM , Business Task Management , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions