SAP Knowledge Base Article - Public

2883177 - It is Not Possible to Adapt the Build Facet in a Campaign - "Please use HTML5 UI to work with this tab!"


 It is not possible to edit the Build facet in Campaigns via Adaptation.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales and Campaigns work centre.
  2. Go to the Campaigns view.
  3. Open any campaign.
  4. Click the user icon -> select 'Start Adaptation'.
  5. Navigate to the campaigns' Build facet. 

While a link asks you to "Please use HTML5 UI to work with this tab!"


We do not support extending fields into Campaign --> Build facet.


Should your business require such an option, we would therefore like to kindly ask you to post this new request on our influence page: click the user icon at the top of the screen and choose 'Share Your Ideas' / .

Please note that it is not possible for our Support Team to provide you additional information regarding the availability of this feature in a future release.


Build, Adapt, Master Layout , KBA , LOD-CRM-MKT-CAM , Campaigns , Product Enhancement


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions