SAP Knowledge Base Article - Preview

2881906 - Getting an error when trying to logon the SAP SuccessFactors HXM Cloud Ops Portal

Symptom

  • S-user ID is classified as a regular customer
  • S-user ID is missing the partner role
  • ERROR: You are attempting to login with an SAP-ID (S00XXXXXXXX) that is registered with the type of 'customer'. A type of Partner, established in PRM, is required to access this portal. Please contact partner@sap.com for assistance.
  • Error: The user type you are using to login is nto registered as a partner. A partner S-user, recorded in Manage My Partnership(MMP), is raquired to access this portal. Your Security Manager can provide this, but in case of login issues, you can contact partner@sap.com
  • Getting an error when trying to logon the SAP SuccessFactors HXM Cloud Ops Portal
  • Cannot logon 


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Environment

SAP SuccessFactors HXM Cloud Ops Portal

Keywords

SFSF login , cloud logins , , KBA , XX-SER-SAPSMP-USR , User Administration , LOD-SF-PLT , Platform Foundational Capabilities , Problem

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