SAP Knowledge Base Article - Preview

2881865 - Invoices or notifications stuck as Overdue in CPI Data Store when executing EDOC_INBOUND_MSG

Symptom

You are facing the Overdue issue in SAP Cloud Platform for eDocument Italy solution and no invoices or notifications are being pulled by the transaction EDOC_INBOUND_MSG.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

1 - Code corrections
2 - CPI package update
3 - Additional settings in CPI
4 - Trace log in CPI
5 - Additional verifications
6 - Open an case


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Environment

ERP and SAP Cloud Platform

Product

SAP Business Technology Platform all versions ; SAP ERP all versions

Keywords

cpi, tenant, scp, cloud, platform, overdue, edoc_inbound_msg, message handler, edocument italy, data store, iflow, integration package , KBA , CA-GTF-CSC-EDO-IT , Document Compliance Italy , Problem

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