SAP Knowledge Base Article - Public

2881607 - New Hire Activities tab missing from Onboarding

Symptom

  • Configuring Hiring Manager Activities
  • Hiring Manager Activities are not created
  • Hiring Manager Activities tab Missing

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding 1.0

Resolution

  1. Enable the Enable MDF-based new hire activity planning (refer to Onboarding Config Guide for details) feature in Provisioning
    Enable MDF-based new hire activity planning (refer to Onboarding Config Guide for details).png
  2. Ensure Enable External ATS-ONB-EC Integration is enable in Provisioning
  3. In BizX Manage permission Roles
  4. Find the role associated with your user
  5. Click Permission
  6. Scroll down to Manage On/Offboarding
  7. Grant yourself  Manage Onboarding additional content permission
    Manage onboarding additional content.png
  8. Click Done, and save changes
  9. Navigate to Admin Center
  10. Hover over On/Offboarding
  11. Click Configure new hire activity planning process
    Configure new hire activity planning process.png
  12. Click Create
  13. You can choose activity Name on the left
  14. For example Welcome Message Click Detail to add the welcome message
    Onboarding Process Configuration.png
  15. Click the globe icon to localize the message
    Localize.png
  16. You can make it optional or mandatory
  17. Note: if all activities are optional it means that we do not have to create hiring manager activities for the candidate
  18. If you want them to be create at all times please have at least one activity mandatory
  19. You can click Done and Save
  20. Then you navigate to Onboarding
  21. Security
  22. Users
  23. Search for the user you would like to be a Hiring Manager
  24. Double-click the record to open it
  25. Ensure that they have been granted a Hiring Manager Role
    Assign Hiring Manager Role in Onboarding.png
  26. Save the record.
  27. You can test by completing the process ensure that the user is selected as a hiring manager
  28. Note: In the current implementation,  this action is a hard coded logic in the current offering of Onboarding.
    There is a check if the OCI creation date is less than 14 days. If yes, OnboardingProcess object will be created
    (Hiring Manager Activities).
  29. For the candidate to be able to view the activities on the home page, the hiring manager has to complete the activity
  30. Note: when you test by creating a manual process in Onboarding please ensure the Enable External ATS-ONB-EC Integration feature
    is enabled in provisioning for a correct connection with BizX

See Also

744411- How to Manually Create Hiring Manager Activities for Candidate

2760407 - New Hire Activities are Missing for a New Hire - Onboarding 1.0

Keywords

HM Activities, Hiring Manager Activity, NHA, New Recruit activities, ONB-23836 , KBA , LOD-SF-OBD-NHA , New Hire Activity , Problem

Product

SAP SuccessFactors HCM Core 1908 ; SAP SuccessFactors Onboarding all versions