In the Calendar view of the Account OWL, you are selecting several Accounts; this results in zero entries being shown in the Calendar.
SAP Sales Cloud
Reproducing the Issue
- Go to the Customers workcenter.
- Go to the Accounts view.
- Select one Account.
- Go to the Calendar view and note that several activities for the account are shown.
- Now select an additional Account by ticking the box.
Result: the calendar stops showing entries.
The multiselect function is not designed for the calendar to show activities for multiple Accounts.
This is the existing behaviour.
The multiselect function is only available for other functions such as in the More menu.
multiselect, calendar, activities, , KBA , LOD-CRM-ACT , Activities , LOD-CRM-ACC , Account , Problem