SAP Knowledge Base Article - Public

2880919 - [EV30] - Upload verification document notification link requires username and password


EV30 Notification "E-Verify - Upload verification document" is sent to the mananger to scan and upload the document that the employee has provided in their I9. Upon clicking on the link in the email, it asks the manager's Onboarding username and password. See below screenshot for reference.


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors - Onboarding 1.0

Reproducing the Issue

  1. Complete Onboarding Activity for a candidate
  2. Once Everify activity is created, process through the signature step.
  3. This notification with subject: E-Verify: Upload verification document for {FirstName} {LastName} will be sent at Signature Step to the manager.
  4. Check the email, and click on the link.
  5. The link will then direct the manager to the Onboarding page requiring a username and a password.


The notification has option "Secured Wizard", where it requires the Manager to provide ONB user name and password. This is an EV30 new design.


Everify30, EV30, EV30 Notifications, ONB Username and password , KBA , LOD-SF-OBD-EVF , e-Verify , Problem


SAP SuccessFactors Onboarding all versions