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2880906 - Agentry or SAP Work Manager apps or SMP 3.0/3.1 failed to transmit - Error 14 - Certificate issue - IOS 13 or higher


  • Users in the field updated their iOS devices (ex: iPAD) to iOS 13.X or higher
  • The Agentry application like: SAP Work Manager or SAP Inventory Manager or others designed in Agentry is failing to connect to SAP Mobile Platform (SMP)



  • SAP Mobile Platform 3.0 or 3.1
  • SAP Mobile SDK 3.1 (Agentry clients)
  • iOS Operating System 13.X or higher


SAP Mobile Platform 3.0 ; SAP Mobile Platform 3.1 ; SAP Mobile Platform SDK 3.1


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