SAP Knowledge Base Article - Preview

2880001 - Dereferencing of the NULL reference when the key user creates a Service Request - Solution Manager


  • After upgrading to Solution Manager 7.2 SP09 and creating a service request (SMRQ), the Detailed Description text assignment block states: "Dereferencing of the NULL reference".
  • Detailed description in step two of creating a service request is empty and uneditable.



Solution Manager 7.2 SP09


SAP Solution Manager 7.2


NULL reference, SMRQ, Service Request, Empty Description , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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