SAP Knowledge Base Article - Preview

2878586 - Error occurred while processing property 'AuthorName' when access ASK HR ticket

Symptom

When accessing the ticket from ASK HR portal system triggers error message as "Error occurred while processing property 'AuthorName' of entity no. 1|Property 'AuthorName' has invalid value"


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Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Employee Central Service Center

Product

SAP SuccessFactors Employee Central Service Center all versions ; SAP SuccessFactors Employee Central all versions

Keywords

ECSC Service Center ticket ASK HR , KBA , LOD-SF-EC-SRV , Ask HR - Employee Central Service Center (ECSC) , Problem

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