SAP Knowledge Base Article - Preview

2878576 - Employee Names not showing in Action Search/Company Info/Employee Profile


Some users are not showing up in the SuccessFactors interface via Action/People Search in Admin Center, Company Info under Company Org Chart, or in Employee Profile.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions


SF Success Factors, User, People, org chart, job info , KBA , LOD-SF-EC-ADM , Admin Tools (EC Core only) , LOD-SF-PLT-WAC , Web Accessibility Control , Problem

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