SAP Knowledge Base Article - Public

2877916 - Scaling in full screen mode in SAP Analytics Cloud (SAC)


The following behavior occurs in SAP Analytics Cloud (SAC):

  • When applying Chart Scaling for measures used in charts, measures are scaled equally unless the chart is not set to Full-screen.

  • When in full-screen view of the chart it displays the following warning message:
    "Scaling is not being applied to this chart because the chart is in full screen mode"

  • When going in full screen mode for a chart, the results are confusing to users as axes suddenly differ. If chart details are hidden, the warning icon with message “scaling is not supported in full screen mode” is not even visible.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP Analytics Cloud

Reproducing the Issue

  1. Create a Story with any BestRunJuice_SampleModel model and place a Combination Column & Line chart
  2. Configure the chart as shown below

  3. Apply the Chart scaling for the 2 measures Discount and Gross Margin and click on Done.
    (Observe both the Y-Axis values are scaled and this is the correct behavoir of the chart)
  4. Click on the Fullscreen button.
  5. Observe the Chart scaling is automatically removed and both Y-Axis values are not scaled and displays different values. And a warning message is displayed. Refer below image.
    (The logic expectation is that it should behave like the Chart of Step 3. i.e. Even in Fullscreen the Chart Scaling should be taken into action.)



Fullscreening a chart by itself is developed and designed to visualise the chart in its most optimal way. Chart-scaling is disabled in full screen mode in order to prevent the data points from unnecessarily scale by a measure that is not displayed to the user. This is a by design behaviour.


See Also

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SAP Analytics Cloud 1.0