Workflow for credit memo request is not working as expected.
You have set a workflow for credit memo requests approval and when the workflow is triggered it seems that more than one workflow was triggered.
SAP S/4HANA Cloud
The issue happens because there is another workflow for credit memo request active that fulfill the same preconditions as the other one workflow.
- Go to Manage Sales Document Workflows app.
- Choose option Credit Memo Req. (obsolete) and check if there is an active workflow that have the same preconditions fulfilled as compared to other credit memo request workflow.
- The workflow can be deactivate or the preconditions can be changed to ensure that it will not be triggered.
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