SAP Knowledge Base Article - Preview

2875162 - The comment service is not available for Web intelligence reports


  • Cannot use the comments service for Web Intelligence reports
  • Error message under Adaptive Processing Server hosting commentary service:  "Java.sql.SQLNonTransientConnectionException: Could not create connection to database server. Attempted reconnect 3 times. Giving up Caused by: com.mysql.cj.exceptions.InvalidConnectionAttributeException: The server time zone value 'CEST' is unrecognized or represents more than one time zone". 



  • SAP BusinessObjects Business Intelligence platform 4.2
  • Commentary database: MySQL


SAP BusinessObjects Business Intelligence platform 4.2


Commentary, Webi, TimeZone, TZ, CEST. , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-RA-WBI , Web Intelligence , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.