SAP Knowledge Base Article - Preview

2875162 - The comment service is not available for Web intelligence reports

Symptom

  • Cannot use the comments service for Web Intelligence reports
  • Error message under Adaptive Processing Server hosting commentary service:  "Java.sql.SQLNonTransientConnectionException: Could not create connection to database server. Attempted reconnect 3 times. Giving up Caused by: com.mysql.cj.exceptions.InvalidConnectionAttributeException: The server time zone value 'CEST' is unrecognized or represents more than one time zone". 


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.2
  • Commentary database: MySQL

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Commentary, Webi, TimeZone, TZ, CEST. , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-RA-WBI , Web Intelligence , Problem

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