SAP Knowledge Base Article - Public

2874765 - Rules, roles and groups were not created after enabling Onboarding settings in Provisioning - Onboarding 2.0


All the rules, roles and groups for Onboarding 2.0 were not created after enabling the switches in provisioning.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  


SAP Successfactors Onboarding 2.0

Reproducing the Issue

  1. Go to Provisioning;
  2. Enable all switches for ONB 2.0 as described in Onboarding (2.0) Settings
  3. Wait for 30 minutes and check the rules, roles and groups in BizX;
  4. You'll not find any of the default Out Of The Box rules, roles and groups for ONB 2.0


The issue happens when you have a secured rule in Object Definition.




  1. Go to Configure Object Definitions > Object Definition > Rule;
  2. Click on Take Action and select Make Correction;
  3. Change Secured to No;
  4. Change Permission Category to No Selection;
  5. Save the changes;
  6. Login into Provisioning (Logout and Login if there is already an open session);
  7. Go to Company Settings and disable Onboarding 2.0 (if already in enabled state). Wait for 5-10 mins to let all clean up to happen;
  8. Go to Company Settings and enable Onboarding 2.0

See Also

Onboarding (2.0) Settings


Default, rules,  OOTB, roles, groups, Onboarding, 2.0, not, created , KBA , LOD-SF-OBX , Onboarding 2.0 , LOD-SF-OBX-ATS , ATS Integration , Problem


SAP SuccessFactors Onboarding