- Employee completes a training and sees a "Learning Approvals" tile showing pending items
- Employee clicks on the tile, and no pending approval is displayed
SAP SuccessFactors HXM Suite
Reproducing the Issue
- From BizX Homepage, verify there is a "Learning Approvals" tile displaying 1 pending approval
- When selecting the tile, the user gets redirected to the "Pending Approvals" page and no pending approval item is shown
There is a function gap between LMS and BizX. When LMS sends response back to BizX, the response does not contain alert type info. That is why BizX treats all alert response as "Pending Approval".
This issue will be solved as part of the b2005 release.
For details on the schedule for SuccessFactors 2020 releases, make sure to follow the KBA 2521176 - 2020 Release Schedule - SuccessFactors - Product Updates
2521176 - 2020 Release Schedule - SuccessFactors - Product Updates
learning tile, learning approval, learning, to-do, to do tile, pending approval , KBA , LOD-SF-PLT-TOD , To-Do List Issues , LOD-SF-LMS-INT , Integrations with BizX , Problem