SAP Knowledge Base Article - Preview

2871338 - Red cross is displayed instead of chart in Web Intelligence documents from BI Launchpad


  • In BI Launchpad, a red cross is displayed instead of chart in Web Intelligence documents.
  • This happens for all Web Intelligence documents (existing and new ones).  
  • In the traces of the Adaptive Processing Server hosting Visualization service, the below error is captured:
    "Caused by: java.lang.ArrayIndexOutOfBoundsException: while trying to load from index 0 of an object array with length 0, loaded from field sun.font.CompositeStrike.strikes of an object loaded from local variable 'this'
    at sun.font.CompositeStrike.getStrikeForSlot("



  • SAP BusinessObjects Business Intelligence Platform 4.x
  • Linux Server


SAP BusinessObjects Business Intelligence platform 4.2


appear, graph, wrong display, changed to, APS, Redhat, Red x, WebI, report, view, BILaunchPad, BI LaunchPad, Launch Pad, web , KBA , BI-RA-WBI-BE , Back End/Server , Problem

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