SAP Knowledge Base Article - Public

2870476 - Agency Ownership has expired yet on application candidate still appears as Agency Candidate


Agency Ownership has expired yet on application of a new job requisition the candidate still appears as Agency Candidate.


SAP SuccessFactors Recruiting Management


If a candidate was forwarded by an agency, a value to identify the candidate as agency is stored in the candidate database table. The value does not get updated when the ownership expires and self ownership begins. This is the current design of the system and for that reason on the application the candidate will always appear as a agency candidate. Engineering confirmed the behaviour with product management and an enhancement engineering ticket has been opened so that this behaviour may be considered to be changed.

If you provide your CSM with the following reference RCM-72117 they will be able to review the enhancement and track the progress.

For internal reference only, the enhancement ticket is RCM-72117


Agency, ownership, expired, label, agency candidate, application, requisition, RCM-72117 , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-POR , Career and Agency Portals , Problem


SAP SuccessFactors Recruiting all versions