An item description using HTML formatting in Course Home won't display the formatting if the mouse is hovered over it.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors Learning
Reproducing the Issue
- Create an Online Item
- Insert any description HTML formatted
- Make sure course home is enabled under LMS_ADMIN
- Assign the course to a test user
- Go to the user side
- Click on the Item Title within your assigned items
- Hover the mouse over the course description
According to Engineering, HTML formatted text cannot be displayed in the tooltip, which would be required in this instance, since the description is HTML encoded in the database.
This needs to be enhanced in the LMS Product. Please feel free to raise an Idea in SF Community to show other customers how you want LMS to behave differently.
2090228 - How to submit enhancement requests for SAP SuccessFactors products
Course home item description, HTML description, HTML formatting, item HTML description, item description not displaying HTML formatting , KBA , LOD-SF-LMS-ITE , Items , Product Enhancement