SAP Knowledge Base Article - Public

2870012 - Item Description using HTML within Course Home


An item description using HTML formatting in Course Home won't display the formatting if the mouse is hovered over it.

item description.jpg

course home.jpg

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Learning

Reproducing the Issue

  1. Create an Online Item
  2. Insert any description HTML formatted
  3. Make sure course home is enabled under LMS_ADMIN
  4. Assign the course to a test user
  5. Go to the user side
  6. Click on the Item Title within your assigned items
  7. Hover the mouse over the course description 


According to Engineering, HTML formatted text cannot be displayed in the tooltip, which would be required in this instance, since the description is HTML encoded in the database.


This needs to be enhanced in the LMS Product. Please feel free to raise an Idea in SF Community to show other customers how you want LMS to behave differently.

See Also

2090228 - How to submit enhancement requests for SAP SuccessFactors products


Course home item description, HTML description, HTML formatting, item HTML description, item description not displaying HTML formatting , KBA , LOD-SF-LMS-ITE , Items , Product Enhancement


SAP SuccessFactors Learning all versions