SAP Knowledge Base Article - Public

2869174 - "The resume failed to parse" - Mass Upload Resume - Recruiting Management


When importing creating a Candidate Profile via Mass Upload Resume feature, user receives a message saying that the import failed. Please, refer to the following message:


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Management - All Versions

Reproducing the Issue

  1. Go to Recruiting > Candidates tab
  2.  Add Candidate > Mass Upload Resumes
  3. Upload the file and receive the error


The possible reason for this error is due to the resume file that contains more than 1 resume inside it.


You can upload until 100 resume files within a single patch, but each resume must be added with it's own file.

See Also

2821501 - Mass Resume Upload Failed - Recruiting Management

2802759 - Mass Upload Resume error - This Batch Name already existis Please try a new name - Recruiting Management

2839372 - Mass Upload Resumes Failed "The attachment failed to upload, Please try again" - Recruiting Management

2768761 - Not Able to Enable Mass Uploading Candidate Resumes - Recruiting Management


The resume failed to parse; Mass Upload Resume; Import Failed; Resume Upload; , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem


SAP SuccessFactors Recruiting all versions