Symptom
When logging into JAM, error appears "Please close your browser when you are finished to ensure full logout"
Environment
SAP JAM Collaboration
Reproducing the Issue
- Log into JAM page
- Error appears "Please close your browser when you are finished to ensure full logout"
Cause
- As per Engineering team, JAM does not register the module session in the server successfully; hence, the page returns the error.
- Also, the content-type "*/*" is not supported in the module session.
Resolution
The issue will be fixed by patch b1911p4 to be deployed on December 6, 2019 during the 1911 production release.
Keywords
please close your browser when you are finished to ensure full logout, jam, error, login, patch, 1911 , KBA , LOD-SF-JAM-MOB , Mobile App Issues , LOD-SF-JAM , SAP Jam , Problem
Product
SAP Jam Collaboration all versions