- You see an e-mail in SOIN for which ERMS workflow was triggered but you can't see the corresponding workitem in SWI1
- You want to check who deleted a e-mail in the agent inbox using the delete button
- You are looking for logs for ERMS e-mails
- SAP Customer Relationship Management
- SAP enhancement package for SAP CRM
- SAP S/4HANA for Customer Management
- SAP S/4HANA 1909 and higher
CL_CRM_CMPIC_MAIL_WRAPPER_SC ONDELETE, CRM_ERMS_RPT_EVENT_HANDLER , KBA , CRM-IC-UNI , Agent Inbox , CRM-IC-EMS-AUT , Automated Rule Processing , CRM-S4-IC-EMS , S4CRM: E-Mail Response Management System , CRM-S4-IC-UNI , S4CRM: Agent Inbox , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.