SAP Knowledge Base Article - Public

2865385 - Not Possible To Have Geo Check In Range Under 100m With Error "Enter a value that is greater than or equal to 100."

Symptom

When maintaining the geo-check-in range it is not possible to enter a value under 100m. When trying the error "Enter a value that is greater than or equal to 100." appears.

Environment

SAP Cloud for Customer

Reproducing the Issue

Prerequisite: you have added the question to your system cope.

  1. Go to the Business Configuration work centre.
  2. Go to the Overview view.
  3. Search for the fine tuning activity Maintain Visit Check In Range.
  4. Select the relevant country.
  5. Enter a value below 100m, for example 5m, or 50m.
  6. Click either Add Row, or Save.

Result: the save fails with the error message "Enter a value that is greater than or equal to 100."

Cause

This is expected system behaviour. The range value cannot be maintained for under 100 meters.

Resolution

This is standard system behaviour.

We are constantly thriving to improve our system and hearing your suggestions is the best way forward. Our product managers regularly check the Influence page (https://influence.sap.com/SAPCloudforCustomer) to hear what changes users would like to see in place and check those for feasibility.
Idea requests can also be voted for by other customers.

If you would like to suggest a change to this behaviour, please add this on the Influence page.

Please note that it is not possible for our Support Team to provide you additional information regarding the availability of this feature in a future release.

See Also

Help Centre: Configure Proximity Validation During Visit Check-In

Keywords

geo-check-in-range, Visit Check-in, geo-fencing, , KBA , LOD-CRM-DVP , Dynamic Visit & Activity Planning (C4C) , LOD-CRM-ACT-VST , Visit Planning , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions