SAP Knowledge Base Article - Public

2865184 - APM error - Caused by: Unable to parse the notification as the size is beyond the allowed limit: 25 Mb

Symptom

After b2005 release, APMs fail due to notification body size limit set to 25mb.

error.jpg

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

 SAP SuccessFactors Learning

Cause

A new backend configuration has been introduced to limit the email notification body:

#The maximum size of email notification body
#default 25Mb
emailNotificationBodySizeMb=25

Resolution

  1. Navigated to System Administration > Configuration > System Configuration > LMS_ADMIN
  2. Look for this line: apmJobSettings.TRNGEXPIRE.transactionCommitSize=10000
  3. Change it to 5000: apmJobSettings.TRNGEXPIRE.transactionCommitSize=5000
  4. Click Apply Changes button

Keywords

sf, success factors, LMS, APM fail, notification error, body size limit, learning expiration notification, email notification error, apmJobSettings.TRNGEXPIRE.transactionCommitSize, Caused by: com.plateausysstems.elms.framework.notification.helper.NotificationHelper, elms.util.helper.ElmsCheckedException , KBA , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors Learning all versions