The following error message appears while opening Recruit-to-Hire Data mapping tool: Cannot read 'emailInfo' of undefined. (The 'entity' in the error message will change once you click in another entities)
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP Successfactors Onboarding
Reproducing the Issue
- Go to Admin Center;
- Go to Recruit-to-Hire Data Mapping;
- Click in any EC Data Entities.
The Candidate to employee integration template in Provisioning is empty.
Review your synchronization of your Succession Data Model with Metadata Framework (MDF) as described in Synchronizing the Succession Data Model with Metadata Framework (MDF)
Recruit-To-Hire, Onboarding, cannot, read, property, undefined, , KBA , LOD-SF-OBX , Onboarding 2.0 , LOD-SF-OBX-RHE , Recruit to Hire Tool , Problem