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2864390 - j2ee_admin user is locked by com.sap.ip.bi.base.portal.heartbeatcomponent call at regular interval

Symptom

A user (usually j2ee_admin) is locked due to invalid logon attempts at 5 minutes interval.

The /tshw (security troubleshooting wizard) trace shows the following entries:

CLIENT: 422 [xxx.xxx.xxx.xxx : 29958], REQUEST:
POST /irj/servlet/prt/portal/prtroot/com.sap.ip.bi.base.portal.heartbeatcomponent HTTP/1.0
content-type: text/html; charset=utf-8
content-length: 616
authorization: Basic ajJlZV9hZG1pbjpvbGRwYXNzd29yZA==

where xxx.xxx.xxx.xxx is the client IP address

the same HTTP thread ID logged the failed logon attempt:

LOGIN.FAILED
User: j2ee_admin
IP Address: xxx.xxx.xxx.xxx
Authentication Stack: ticket
Authentication Stack Properties:

Login Module Flag Initialize Login Commit Abort Details
...
N. com.sap.engine.services.security.server.jaas.BasicPasswordLoginModule REQUISITE ok exception true Authentication did not succeed.


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Environment

NetWeaver AS Java - BI Java

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5

Keywords

KBA , BW-BEX-ET-WEB , BEx Web ABAP Runtime , BC-JAS-SEC-UME , User Management Engine , How To

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