SAP Knowledge Base Article - Public

2864163 - No access to SAP SuccessFactors with fingerpring 3da94b4ee3acd826a1ff09e5d6854ed12ea9da6b

Symptom

Not able to access SuccessFactors with error with fingerprint 3da94b4ee3acd826a1ff09e5d6854ed12ea9da6b.

Environment

 SAP SuccessFactors HXM Suite

Cause

The issue is an inconsistency on MDF permissions that needs to be corrected.

Resolution

You will need to open an incident with LOD-SF-PLT component so that we engage our engineering to run an script and clear your MDF Cache.

Keywords

system down not available , KBA , LOD-SF-PLT , Platform Foundational Capabilities , Problem

Product

SAP SuccessFactors HXM Suite all versions