SAP Knowledge Base Article - Public

2863698 - Supervisor Organization Dashboard Support

Symptom

Is the Organization Dashboard supported in the SAP SuccessFactors Learning instance?

We get an error when we go to Organization Dashboard while loading organizations charts, how to fix it?

Environment

  • SAP SuccessFactors Learning
  • User interface
  • My Employees
  • Supervisor Links tile

Reproducing the Issue

  1. Log in as a Learning user > My Employees Tab
  2. In the Supervisor Links tile click on Organization Dashboard
  3. The data shown is incomplete or an error is thrown

Cause

The feature is deprecated as confirmed by LMS Product management, no defects will be addressed and no enhancements are planned.

Resolution

You can hide this dashboard so your supervisors do not attempt to use it.

  1. System admin > Security > Roles
  2. Open your user role (the one-s used for your supervisors)
  3. Open the workflow tab and expand "My Emlpoyees"
  4. Remove the "Access Subordinate Deadline Dashboard" workflow by checking the box
  5. Apply changes

The link should no longer be available from the tile

Keywords

learning, LMS, MyEmployees, Supervisor, Links tile, Organization Dashboard, RolapConnection.getSchema, ResultCache.getConnection , KBA , LOD-SF-LMS-CUR , Curricula , Problem

Product

SAP SuccessFactors Learning all versions