SAP Knowledge Base Article - Public

2861667 - How to get the data on space utilized by Users in SAP Analytics Cloud (SAC)

Symptom

  • The chart provided in Monitor option doses not show all users space consumption

Environment

  • SAP Analytics Cloud 2019.23.0

Reproducing the Issue

  1. Open System / Monitor
  2. Open Tab "System Usage by Storage"
  3. The Chart shows "Storage Use by User" on the right
  4. Where there are too many Users the chart would not fit completely on screen:

Monitor.png

Cause

There is a known limitation in the "Storage Use by User" chart:

- If a tenant contains a large number of users, then the chart cannot display all user names due to space constraints.

Resolution

WORKAROUND:

As a temporary solution it is possible to get the entire json file with the usage information:

  1. Open the network tab in the browser Google Chrome (key F12)
  2. Open System / Monitor / "System Usage by Storage" tab in SAC
  3. Search for a request to https://<tenant public fqdn>/sap/fpa/services/rest/epm/statistics?tenant=<tenant no>
    (tip: search for "statistics")
  4. There will be two requests; Check the response where "action" is "getSystemUsage" in the request payload
  5. The response will be a json object with two arrays modelMemory and userMemory which contain the data for the two charts on that page:
    The userMemory has username/memory usage pair {"name":"<user name>", "data":14467434}

    e.g.:

    WORKAROUND.png

See Also

As per SAP KBA 2424376 - How to create an enhancement request for SAP Analytics Cloud?
A request could be logged to add to the SAP Analytics Cloud Usage Tracking-> https://www.sapanalytics.cloud/resources-usage-tracking/ an enhacement / feature to get the data therein in a simpler way, e.g. the data could be represented in a tabular format instead of a chart.

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Keywords

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Product

SAP Analytics Cloud 1.0