SAP Knowledge Base Article - Public

2860670 - Exam Item Analysis (CSV) report timeout

Symptom

When running or scheduling the Exam Item Analysis (CSV) report you see the window gets stuck on 'Generating - initializing' or receive a timeout.

Environment

SAP SuccessFactors Learning (LMS)

Reproducing the Issue

Run or Schedule the Exam Item Analysis (CSV) report for some specific exams and encounter symtpom.

Cause

Due to database limitation executing a specific part of the query used in this report has to be rewritten to perform without issue on some instances.

Resolution

Report query to be enhanced in LRN-65351

Workarounds:

  1. Run the Exam Item Analysis report instead (the non-CSV version)
  2. Cloud Support can reference the above LRN and internal memo of this KBA and apply a specific backend setting to help alleviate longer processing time timeout until report query code is enhanced.

See Also

LRN-54738

Keywords

sap sf success factors learning lms exam item analysis (CSV) csv report performance initializing generating timeout times out time timed node sqlparser , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS-BCJ , Assign (bulk), Add/ Delete Sub/ Cur, Revise, Import , Problem

Product

SAP SuccessFactors Learning all versions