SAP Knowledge Base Article - Public

2860541 - Direct Debit Pre-Notification does not disappear after Deletion

Symptom

Direct Debit Pre-Notification not removed after deletion in App Manage Automatic Payment (App ID F0770)

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

S/4 HANA Cloud

Reproducing the Issue

  1. In App Manage Automatic Payment Create Payment parameters with Payment method E and Direct debit Pre-Notification Selected
  2. Schedule Proposal
  3. Scedule Pre-Notification
  4. Open Pre-Notification and Delete
  5. After Deletion Select Open -> Pre-Notification

    pre-Notification.png

  6. Information message is displayed: Cannot open pre-notification. It has not been created or has been deleted.

    CANNOTOPEN.png

Cause

The pre-notification run is not a simulation run. When the pre-notification is deleted, this means the content of this run is deleted but the record of the run still exists.

Resolution

System is working as designed.

Keywords

Direct Debit Pre-Notification, Delete, cloud, SEPA DD, prenotification , KBA , FI-FIO-AP , Fiori UI for Accounts Payable , Problem

Product

SAP S/4HANA Cloud all versions