On the mobile application, when sending the requisition back to the previous step during the Job Requisition approval, the comments section is still visible, even if the comments are disabled on the Form settings. If you attempt to use this comment section like it is, you will face an Application Error.
SAP SuccessFactors Recruiting Management
- Job Requisition;
Reproducing the Issue
- Create a job requisition;
- Put it in approval;
- Send to the next approver;
- As this approver when sending the requisition back, notice that you have the option to add comments, even when they are disabled on the form settings.
This is result of an unfinished functionality implementation.
Our product management team already has an enhancement in place and being worked by the Software Engineering team. This can be found by the reference code MOB-30624
Workaround: The current workaround is to not to use the comments section so the users don't face any problems while sending the requisition back one step.
This is currently under work by our Software Engineering team and this article will be updated accordingly to the progress done by the team. You can check below:
Current Status: Work In Progress
Fix Version: Not defined
comment, section, requisition, approval, mobile, step, send, back, disabled, visible, job, requisition , KBA , LOD-SF-RCM-MOB , Mobile Interface, Mobile Apply , LOD-SF-FWK-MOB , Mobile Application , Problem