SAP Knowledge Base Article - Public

2860078 - The system could not determine a valid SEPA mandate

Symptom

In App Manage Automatic Payment (App ID F0770) for Payment Proposal Exception Error ID (Description): 086 (The system could not determine a valid SEPA mandate) raised

In Application Log 

The following errors are shown

>      SEPA mandate &1 specified, therefore you cannot use account &2

> Customer/vendor does not have any allowed bank details

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

S/4 HANA Cloud

Resolution

  1. Check the Application log in Manage Automatic Payment to provide further details

  2. Customer master data must have bank details informed and also a SEPA mandate must be created for the customer.

  3. Check in App Maintain Business Partner: Display In BP Role Business Partner (Gen), Tab Payment Transactions details maintained in Bank Details check IBAN

  4. Check SEPA Mandate Created in App Display SEPA MANDATE (App ID FSEPA_M3)

  5. In App Display Billing Documents (App ID F2250) Check SEPA_MANDATE used

  6. Check SEPA Mandate to the Mandate Ref. field. The Mandate Ref. field can be found, goto Header -> Header Detail

  7. In Manage Journal Entries  (App ID F0717) Check if Partner Bank is specified and this is in aligment with sale mandate used in Billing

  8. In App Manage Bank Accounts (App ID F1574) Check Bank Account

  9. Check Configuration Steps in Manage Your Solution -> Application Area Finance -> Sub Application Area Accounts Payable -> Item Name Automatic Payments

 

See Also

Scope Item BNV

SEPA Direct Debits

2671294 - No Valid Payment Method Found

Keywords

SEPA MANDATE, BNV, BKX, 1WQ, F0770, FZ794, bank , BP , CUSTOMER, 19M‏, O9M The system could not determine a valid SEPA mandate, VA03 , KBA , FI-AR-AR-N , Master Data , FI-FIO-AP , Fiori UI for Accounts Payable , Problem

Product

SAP S/4HANA Cloud all versions