SAP Knowledge Base Article - Public

2860041 - Error ADMIN_INST_SYNC_TEMPLATE_OBJECTIVE_PLAN_ERROR when syncing Performance Templates

Symptom

You have tried to sync Performance Templates and it failed. In the report generated you are seeing the error ADMIN_INST_SYNC_TEMPLATE_OBJECTIVE_PLAN_ERROR.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite

Resolution

When performing an Instance Synchronization to sync Performance Templates, you should first sync Goal Management Templates:

  1. Admin Center > Search for Sync and select Instance Synchronization Wizard;
  2. Select Configuration Copy > Next;
  3. Click go through the Instance Synchronization Wizard tool from the beginning option;
  4. Select target data center, target instance environment and target instance ID > Start;
  5. In the next page, select the Goal Management Template > Start;

goaltemplate.PNG

  1. Following the next steps to test a sync first and after performing a true sync;

After syncing Goal Management Templates, you will be able to sync Performance Template.

Keywords

issue, PM template not syncing, sync failed, unable to sync , KBA , LOD-SF-PLT-IST , Instance Sync Tool , Problem

Product

SAP SuccessFactors HXM Suite all versions