SAP Knowledge Base Article - Public

2859605 - Rerunning a Sync

Symptom

  • How to Rerun a Test Sync?
  • Which is the steps to re-triggering a submitted sync?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite

Resolution

Pre-requisite:

  • Please ensure that Instance Synchronization Tool is enabled and properly configured for both Source and Target Instances. Follow KBA 2691568 -  Platform - Instance Sync Tool for further information.
  • Both SOURCE and TARGET should be in b1911 release version.

Please, follow the steps below to rerun the Test Sync or a True Sync after a successful Test:

  1. Login in Source Instance;
  2. Admin Center > Search for Instance Synchronization Monitor Tool;
  3. Search the sync job for which you have submitted a test sync;
  4. Click Details under the Actions column for required test sync job;

monitor.PNG

  1. Click in Test Sync > Enter the username of the target instance and then click Confirm Test Mode;

targetuser.PNG

  1. Rerunning a True Sync, you should click Run Sync NowEnter the username of the target instance and then click Confirm Synchronization;

Keywords

Instance Sync, monitor tool, syncing again , KBA , LOD-SF-PLT-IST , Instance Sync Tool , How To

Product

SAP SuccessFactors HXM Suite all versions