SAP Knowledge Base Article - Public

2859509 - How to change the System Owner Email Address in SAP Analytics Cloud (SAC)

Symptom

How do I change the email address of the System Owner in SAC?  When you mouse over the email address of the System Owner it says "The Email of the System Owner cannot be modified".

Environment

SAP Analytics Cloud

Reproducing the Issue

When trying to edit the email address of the System Owner it says "The Email of the System Owner cannot be modified".

Resolution

To change the email of the system owner do the following:

  1. Log onto SAC as an admin user

  2. Go to Security -> Users

  3. Pick a user other than the system owner and select the checkbox to the left of the user

  4. Click the "Assign as System Owner" button at the top right of the page (Just left of where it says "All License Types")

  5. Assign the original system owner a role

  6. Change the email of the original system owner

  7. Highlight the original system owner and click the "Assign as System Owner" button.

See Also

Your feedback is important to help us improve our knowledge base.

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, system, owner, update, transfer , KBA , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , Problem

Product

SAP Analytics Cloud 1.0