SAP Knowledge Base Article - Preview

2859062 - IFBC import fails with exception message "Failed to lookup parent object info"

Symptom

While executing IFBC Import of a marketable product, the process fails during the processing of one of its contained templates and the logs show the message: "Exception: Failed to lookup parent object info - more than one parent configured for Temlate Id [...]".

Sample IFBC Log Excerpt:

2019-11-07 21:46:03 [INFO] === Importing object with template id 'RBM9000S0000'
2019-11-07 21:46:03 [INFO] Loading product XML...
2019-11-07 21:46:04 [SEVERE] Exception: Failed to lookup parent object info - more than one parent configured for Temlate Id [MT30000S0000]: Company LnA Surcharge Discount Template, Company PnC Surcharge Discount Template
2019-11-07 21:46:04 [SEVERE] Exception: null
2019-11-07 21:46:04 [SEVERE] IFBC Import encountered an unexpected error. Halting the import. ERROR: null


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Environment

  • SAP Product Lifecycle Management for Insurance
  • SAP Product and Quotation Management for Insurance

Product

SAP Product and Quotation Management for Insurance 3.0 ; SAP Product and Quotation Management for Insurance 4.0

Keywords

IFBC Import, product replication, duplicate parent templates, duplicate parents, import fails, replication fails, product replication fails , KBA , FS-PRO , Product Management Insurance , Problem

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