SAP Knowledge Base Article - Preview

2858526 - Sentiment Analysis Tracking in Ask HR

Symptom

Sentiment Analaysis Tracking doesn't appear for Ask HR and it doesn't seem to track tickets created by email.


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Environment

Employee Central - Service Center

 Cloud for Customer - Service Portal

Product

SAP SuccessFactors Employee Central Service Center all versions ; SAP SuccessFactors Employee Central all versions

Keywords

Sentiment Analysis, Sentiment Analysis Tracking, Ask HR , C4C, Cloud for Customer, Employee Central Service Center, Service Center , KBA , LOD-SF-EC-SRV , Ask HR - Employee Central Service Center (ECSC) , LOD-CRM-PRT-SRV , Service Portal , Problem

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