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2858464 - Issues installing Restful Interface (RI) - error "error:500/javax.net.ssl.SSLPeerUnverifiedException"

Symptom

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  • You are running installing Restful Interfaces (RI) the Virtual Units (VUs) are running fine in the Infrastructure Administrator (IA)
  • RI Tomcat (RiTomcat_ServerName_VUName_RCI) logs capture the following error:
    • ERR> error:500/javax.net.ssl.SSLPeerUnverifiedException: Host name '123.123.123.145' does not match the certificate subject provided by the peer (CN=DNSNAME.internal, OU=XX, O=ACME., L=Toronto, ST=ON, C=CA): GET https://123.123.123.145:8443/RI/dpi/entries


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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications. RI, Restful interface, error, Certificate , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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