SAP Knowledge Base Article - Public

2857773 - Recruiting user is unable to forward candidate to colleague with total attachment file size more than 5MB

Symptom

Unable to forward candidate to colleague with total attachment file size more than 5MB.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

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Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting.
  2. Select the candidate.
  3. Click on Take Action.
  4. Forward to Colleague.
  5. Add the User to whom the Candidate needs to be forwarded.
  6. Check the option to Attach Resume and Cover Letter.
  7. Error occurs.

Resolution

  • This is expected behavior. Currently file-size for RCM attachments supported is 5MB.
  • Since this is a current system behavior, we encourage to raise an enhancement by clicking here.

See Also

2090228 - How to submit enhancement requests for SAP SuccessFactors products

Keywords

RCM, success factors, SF , KBA , LOD-SF-RCM-CAP , Candidate Profiles , Problem

Product

SAP SuccessFactors Recruiting all versions