SAP Knowledge Base Article - Public

2857478 - The Report User Logon Details Stores the Logon Data for Odata Calls

Symptom

You compared the standard report User Logon Activity (technical ID COD_USER_LOGON_ANA_Q0001) with the report User Logon Details (technical ID CCARUSRLOG) and it shows different login data for a specific user.

Environment

SAP Cloud for Customer

Reproducing the Issue

    1. Go to the work center Business Analytics and the view Design Reports. 
    2. Show All and search for the report User Logon Activity (technical ID COD_USER_LOGON_ANA_Q0001). 
    3. Enter the end user you would like to check and select a vlaue for the characteristic Logon Date.
    4. Run the report and make sure that the characteristic Logon Date is added to the report view.
    1. Go to the work center Business Analytics and the view Design Reports. 
    2. Show All and search for the report User Logon Details (technical ID CCARUSRLOG).
    3. Enter the same user you checked in the report above and select a vlaue for the characteristic Logon Date.
    4. Run the report and make sure that the characteristic Last Logon Date - UTC is added to the report view.
    5. You will notice that the reports show different logon data for that specific user.

    Cause

    There is additional data for this user stored in the report User Logon Details that is not available in the other report.

    Resolution

    The report User Logon Details stores the logon data for your oData calls in addition to the logon data from the standard UI. This explains the difference in reporting and it is the expected system behaviour at the moment.

    See Also

    Please also note that the time information shown in report User Logon Details (ID CCARUSRLOG) is in UTC time format (for example characteristic Last Logon Time).

    Keywords

    User Logon Activity; User Logon Details; log on data; end user; wrond data; number of logon; UTC time format; Last Logon Time , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

    Product

    SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions