Configure People Profile displays "Error occurred", with errorID: errorId=9a240e0f-e5f0-4519-85bf-b8fe73226ef1 AND fingerprint=047139855fa84166fc8a138d372d8a3388c4f46d
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors People Profile
Reproducing the Issue
- Go to Admin Center
- Click on Employee Files
- Click on Configure People Profile, "Error Occurred" pop up box displays.
- Check Configure People Profile, Name Format or Legal Entity are missing for some elements.
Description for Name Format or legal entity name format is mandatory in Manage Data.
- Go to Manage Data
- Search for the Name Format or Legal Entity. Make sure that there is description for it.
- If none, Click on Take Action, and populate the description.
KBA , LOD-SF-EP-PP3 , People Profile (PP3) , Problem