SAP Knowledge Base Article - Preview

2857252 - How to resend the DocuSign Activation Email or change the DocuSign admin user

Symptom

When SAP/DocuSign provision a new account, an activation email is sent to a nominated admin user at the customer which requires action in order to activate the DocuSign account.

This KBA discusses a number of issues with the activation email and the admin user.


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Environment

SAP Signature Management by DocuSign

Product

SAP Signature Management 1.0 by DocuSign ; SAP Signature Management 2.0 by DocuSign

Keywords

KBA , XX-PART-DSN , SAP Signature Management by DocuSign , Problem

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