SAP Knowledge Base Article - Public

2857251 - Unable to see content within Public folders in SAP Analytics Cloud (SAC) & SAP Digital Boardroom


The following "This folder is empty"error occurs in SAP Analytics Cloud (SAC):

  • When accessing the Public folder at Browse - Files, the error message "This folder is empty" is displayed, despite being able to see this content with other users


  • SAP Analytics Cloud 2019.21.5

Reproducing the Issue

  1. Log in to SAP Analytics Cloud
  2. Navigate to Menu - Browse - Files
  3. Click Public Folder
  4. Observe that the Public Folder is empty


A filter has been applied when searching the content type, eg. Model / Story


At the top right of the page, click the filter icon and deselect any existing filter to see all content within a folder.

See Also

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SAP Analytics Cloud 1.0