SAP Knowledge Base Article - Preview

2857244 - ERROR CODE INS00013

Symptom

 NOTE: Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

  • You have encountered the below error code and/or error message in your application, workflow or log/trace. 
  • ERROR CODE - INS00013  [Example: INS 00013 - Either the remote CMS cannot be reached, or the logon credentials are incorrect. INS00013]
  • This Knowledge Base Article (KBA) tries to address your error by providing you with proven solutions to resolve this situation.
  • The notes and kbas mentioned in this note have been thoroughly reviewed and improved where required by the experts in this topic area.


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Environment

    • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2 / 4.3)
    • All supported Operating Platforms.

Keywords

INS, INS00013, CMS connect, sapbi, emkba, bi, platform, 4.x, 4.0, 4.1, 4.2, 4.3, Error, code, remote CMS, logon credentials , KBA , emkba , ins00013 , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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