SAP Knowledge Base Article - Public

2857117 - Unable to Remove "Review Team Member Summary tile"

Symptom

  • Unable to remove the "Review Team Member Summary tile" even though the user has no direct reportees;
  • Users direct reportees changed to other manager but the user is still seeing the "Review Team Summary" tile on their home page.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Log in as affected user;
  2. On the homepage you will see the tile section "To-Do";
  3. In this section there is still a tile named "Review Team Summary";
  4. Upon clicking into the tile an error pops up: "No Permission to access Team Summary".

Cause

This is a known issue with engineering. Their fix solution is, if the user is not a manager anymore:

  1. When they click the review team member summary tile;
  2. A popup message will appear (which is the same as current message);
  3. After clicking the close button on the dialog, the to-do and tile will be dismissed.

Resolution

This code fix is planned to be included in the patch release b1911p18, that will be deployed on March 13th, 2020 (PTCH-32048).

See Also

2470484 - "Team review summary" Tile is visible in ToDo after disabling "Team summary" tile

2521176 - 2019 Release Schedule - SuccessFactors - Product Updates

Keywords

homepage, team summary, review team summary, tiles, issue, error, unable, manager, reportees, defect, 1911p18 release, to-do, patch, TRVW-2640, TRVW-2653, PTCH-32048 , KBA , LOD-SF-PLT-HOM , Home Page , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PRS , Presentations , Problem

Product

SAP SuccessFactors HXM Core all versions