SAP Knowledge Base Article - Preview

2856542 - Installation of XSACMONITORING fails / start up of xsa-admin-backend fails

Symptom

  • Installation of XS Advanced Admin Tools (XSACMONITORING archive) fails. The following error is recorded in the installation logs:

Unexpected error: A step of the process has failed. Retrying it may solve the issue.
Installation of the component XSAC_MONITORING (sap.com) 1.7.1 failed during deployment.
Deployment of the MTA com.sap.xsa.admin 1.7.1 failed. Check SAP release information note [No release note provided] and analyze the issue. In case you need help, contact SAP support using the SAP component BC-XS-ADM

  • The application "xsa-admin-backend" crashes. The logs (xs logs --all xsa-admin-backend) show an error similar to:

[APP/10-2] ERR Error: ENOENT: no such file or directory, stat  /usr/sap/<SID>/xs/app_working/ffw01c09ls008/executionroot/7f306eb0-fce2-40d6-a3b4-8377fbb125d5/app/node_modules/@sap/node-jwt/bin/linux-ppc64le-v8-6.8/jwt.node'
ERR at Object.statSync (fs.js:850:3)
...


Read more...

Environment

SAP HANA Extended Application Services, Advanced model

Product

SAP HANA, platform edition 2.0

Keywords

xsa xs advanced webide web ide , KBA , BC-XS-ADM , Admin Tools , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.