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2856542 - Installation of XSACMONITORING fails / start up of xsa-admin-backend fails


  • Installation of XS Advanced Admin Tools (XSACMONITORING archive) fails. The following error is recorded in the installation logs:

Unexpected error: A step of the process has failed. Retrying it may solve the issue.
Installation of the component XSAC_MONITORING ( 1.7.1 failed during deployment.
Deployment of the MTA 1.7.1 failed. Check SAP release information note [No release note provided] and analyze the issue. In case you need help, contact SAP support using the SAP component BC-XS-ADM

  • The application "xsa-admin-backend" crashes. The logs (xs logs --all xsa-admin-backend) show an error similar to:

[APP/10-2] ERR Error: ENOENT: no such file or directory, stat  /usr/sap/<SID>/xs/app_working/ffw01c09ls008/executionroot/7f306eb0-fce2-40d6-a3b4-8377fbb125d5/app/node_modules/@sap/node-jwt/bin/linux-ppc64le-v8-6.8/jwt.node'
ERR at Object.statSync (fs.js:850:3)



SAP HANA Extended Application Services, Advanced model


SAP HANA, platform edition 2.0


xsa xs advanced webide web ide , KBA , BC-XS-ADM , Admin Tools , Problem

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