This document explains how to check incident status and updates on C4C entended app.
SAP Hybris Cloud for Customer Extended App
Reproducing the Issue
- Click on the bell (notifications) icon
- Choose one notification about incident
- Click on "More", however, nothing hanppens.
It is the standard behavior of C4C app. If you want to check incidents' updates and status, you need to check it in your user profile.
- Click on the profile picture on the top right corner.
- Click on your name to open your profile.
- Switch to "Incidents" tab to check the incidents' updates.
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