SAP Knowledge Base Article - Public

2855761 - Lower case names in Task Notification emails in SAP Analytics Cloud (SAC) & SAP Digital Boardroom


When users receive a Task Notification email, their name is set to lowercase despite this information being maintained correctly in the Users page in SAP Analytics Cloud (SAC):

  • Expected Result - John Smith
  • Actual Result - john smith


  • SAP Analytics Cloud 2019.15.1

Reproducing the Issue

  1. Create an Input Task
  2. When the recipient receives an email, observe that their name is formatted incorrectly


This issue has been resolved in SAP Analytics Cloud Wave 2019.21.5

See Also

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SAP Analytics Cloud 1.0