SAP Knowledge Base Article - Preview

2855293 - Unable to download attachment in leave request in Mobile App

Symptom

In mobile app managers are unable to download attachments for leaves applied by employees.

When managers try to download attachment via mobile app, they received error such as below:

  • "Failed to load document. Please try again later."
  • "Document load error"

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Mobile

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core 1908 ; SAP SuccessFactors Mobile all versions

Keywords

unable to download attachments in mobile, fingerprint=c939e00e629939f644777c35e3af46e5002cde8a, successfactors , KBA , unable to download attachments in mobile , c939e00e629939f644777c35e3af46e5002cde8a , successfactors , odata api attachment export , LOD-SF-EC-TIM , Time Off , LOD-SF-EC-MOB , Employee Central Mobile , Problem

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